Redeem A Subscription Voucher

August 24th, 2013

Once you’ve purchased a subscription, you have several options to turn your Subscription Voucher into a Guaranteed Ticket:

  1. At the box office. The box office opens one hour before curtain for every show. The box office staff can redeem your voucher for any show this season!
     

    If you decide at the last minute that you would like to attend a performance, simply bring your voucher to the box office and exchange it for your ticket. You may redeem your voucher even if you don’t have it with you. Ask the box office personnel to look up your account. If our records show you have redeemable vouchers left, they will issue a ticket, even if you forgot your voucher. Tear a voucher up when you get home so your count will match ours.

  2. By calling TheaterMania at 1-866-811-4111. The customer service representative you speak with can either have your ticket held at the box office or e-mail you an e-ticket so you can bypass the line.
  3. You can also redeem your vouchers online! If you know your password, log in to your account here: Subscriber Account Access
    • Once you are logged in, you can pick your show and night and print your e-ticket or receipt.
    • If you have an e-ticket, you can skip the box-office line and present it to the ticket taker at the entrance to the theater.
    • If you don’t know or have forgotten your password, DON’T use the option “I am a new customer” because you aren’t! Just call 1-866-811-4111 and TheaterMania staff will set a password for you, or e-mail subscriptions@pcstheater.org.

By redeeming your Subscription Voucher for a guaranteed ticket ahead of time, you ensure that you will get a seat for the performance you want to see! You have the freedom to show up at the theater any time before curtain time; but remember, curtain time is prompt at PCS.

If you change your plans, please call again to cancel so our record of your account will show that you have a voucher still usable for another performance.

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